Our service policies.

• Cancellations made less than 24 hours before your scheduled service will incur a 50% service fee.
• Repeated last-minute cancellations may require prepayment for future bookings.

• Payment is due at the time of service.
• Payments not received by the end of the service date will incur a $25 late fee.

• Clients must ensure timely access to the property at the scheduled service time.
• If access is delayed, a wait-time fee may apply.
• If we're unable to access the property after a reasonable timeframe, the appointment may be canceled and subject to a 50% service charge.

• A $50 non-refundable deposit is required to reserve all deep clean and move-out cleans.
• Deposits are applied toward your total service.

We're happy to help keep your kitchen feeling fresh and reset.

• Handwashing includes up to 10 items.
• Additional dishwashing is available as a $25 add-on.
• Dishwasher loading is included with your clean — we kindly ask that the dishwasher is empty prior to our arrival.

• In cases of severe weather or emergencies, we may need to reschedule services.
• Clients will be notified as soon as possible.
• No cancellation fees will apply in these situations.

• Spaces should be in safe, service-ready condition.
• Excessive clutter, biohazards, pest issues, or unsafe environments may result in service refusal or additional charges.

• Pricing is based on the condition of the space at the time of booking.
• Additional requests during service may result in additional charges.